Can not get past the 'Get Started' Pop up windown on Mac

Created at 15 Feb 2024, 08:47
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johnybmc

Joined 15.02.2024

Can not get past the 'Get Started' Pop up windown on Mac
15 Feb 2024, 08:47


I open Ctrader and it loads and I get the ‘Get Started’ Popup and then nothing happens, I can not click get started or anything else.

I'm on a macpro 2019 i9, Catalina 10.15.7 so should be ok

Anyone else had this issue? 

 


@johnybmc
Replies

PanagiotisCharalampous
16 Feb 2024, 07:48

Hi there,

Can you please let us know the version of cTrader you use?

Best regards,

Panagiotis


@PanagiotisCharalampous

prabil.m4
27 Feb 2024, 07:48 ( Updated at: 28 Feb 2024, 07:56 )

yes I have same issue

I am stuck at this point where I can't click - get started 

Ctrader version is 4.8(900)

mac veresion 10.15.7


@prabil.m4

wadeziegler
17 May 2024, 17:10 ( Updated at: 19 May 2024, 05:16 )

RE: yes I have same issue

prabil.m4 said: 

I am stuck at this point where I can't click - get started 

Ctrader version is 4.8(900)

mac veresion 10.15.7

Same issue


@wadeziegler