Copy form loading all the time

Created at 19 Sep 2024, 07:24
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niesole4

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Joined 11.07.2024

Copy form loading all the time
19 Sep 2024, 07:24

Hi Team,

 

Unable to start copy strategies from my desktop cTrader instance. When click on Start Copying I get new window with neverending loading bar. This is for both live and demo accounts. See attached screenshot. 

Please support.

@niesole4
Replies

PanagiotisCharalampous
19 Sep 2024, 12:17

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,


 

@PanagiotisCharalampous

niesole4
19 Sep 2024, 12:42 ( Updated at: 20 Sep 2024, 05:20 )

RE: Copy form loading all the time

PanagiotisCharalampous said: 

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,


 

Hi,

Its done as you requested. Please consider to enchance your technical issue form by ie. allow user to upload attachments. 

 

Cheers.

@niesole4
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