Problem creating new strategy

Created at 23 May 2024, 14:28
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
QuantumTrader.pro's avatar

QuantumTrader.pro

Follow

Joined 09.06.2023

Problem creating new strategy
23 May 2024, 14:28

Hello,

There is a problem in creating a strategy, it won't let me continue because when I want to fill in the account that is used for fees, it only shows the account I want to start the strategy with, the rest are not shown. There is only 1 account in the list, even though I have 4. Anyone has this same issue? 

@QuantumTrader.pro
Replies

PanagiotisCharalampous
24 May 2024, 05:35

Hi there,

The account needs to belong to the same broker and be on the same server as the provider account. You should talk to your broker regarding this.

Best regards,

Panagiotis

@PanagiotisCharalampous

QuantumTrader.pro
17 Jun 2024, 23:02 ( Updated at: 18 Jun 2024, 05:18 )

RE: Problem creating new strategy

PanagiotisCharalampous said: 

Hi there,

The account needs to belong to the same broker and be on the same server as the provider account. You should talk to your broker regarding this.

Best regards,

Panagiotis

Thanks, problem solved. It was related to the server.

@QuantumTrader.pro
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.