Positions didn’t copy to others.

Created at 05 Feb 2024, 15:49
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AlphaFund

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Joined 05.02.2024

Positions didn’t copy to others.
05 Feb 2024, 15:49

I am an SP, most people have a profit after closed positions, and the rest have a loss day, even though they have the same broker and a larger deposit than mine.
The balance was 22400 before closing positions , than if i do 11% profit the balance must be 25500 like this. 
It not updated and some People have profit and some not. 
White screen it is my closing positions , other one is guy who get profit but the balance on site strategy not updated , and last one is guy who have bigger balance than me and he was copy me from 1 day. Please help…

@AlphaFund
Replies

PanagiotisCharalampous
06 Feb 2024, 07:33

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

@PanagiotisCharalampous

AlphaFund
06 Feb 2024, 07:46 ( Updated at: 06 Feb 2024, 08:02 )

RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

You joking with that? I have evidence that 5 people have the problem I described and the rest have been well-accounted for.
Yesterday the day ended with a profit of 12% and 5 people have a loss of -10% and I use IC and they use Topfx and everything is 1:1 there. Im down -3,000$ for it and people same.

@AlphaFund

AlphaFund
06 Feb 2024, 07:49 ( Updated at: 06 Feb 2024, 08:00 )

RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

@AlphaFund

PanagiotisCharalampous
06 Feb 2024, 08:01

RE: RE: Positions didn’t copy to others.

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

@PanagiotisCharalampous

AlphaFund
06 Feb 2024, 08:02

RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

Mam so the fault is from broker side?

@AlphaFund

AlphaFund
06 Feb 2024, 08:02 ( Updated at: 06 Feb 2024, 08:03 )

RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

@AlphaFund

PanagiotisCharalampous
06 Feb 2024, 08:27

RE: RE: RE: RE: Positions didn’t copy to others.

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

@PanagiotisCharalampous

AlphaFund
06 Feb 2024, 08:33 ( Updated at: 06 Feb 2024, 11:24 )

RE: RE: RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

Haha. Most people have for yesterday -10%. 
so what I can do right now? 

@AlphaFund

AlphaFund
06 Feb 2024, 08:51 ( Updated at: 06 Feb 2024, 11:24 )

RE: RE: RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

One more question. few people have everything good but few have problem. All my copiers using topfx broker. so if the few people have all good so than why my balance on strategy not updated? 

@AlphaFund

AlphaFund
06 Feb 2024, 09:57 ( Updated at: 06 Feb 2024, 11:24 )

RE: RE: RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

1085049

1085128

1083360

don‚t know more accounts .Screen is added higher about missing positions .

@AlphaFund

AlphaFund
06 Feb 2024, 09:57 ( Updated at: 06 Feb 2024, 11:24 )

RE: RE: RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

1085049

1085128

1083360

don‚t know more accounts .Screen is added higher about missing positions .

@AlphaFund

AlphaFund
06 Feb 2024, 10:21 ( Updated at: 06 Feb 2024, 11:24 )

RE: RE: RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

One more , there is missing something like 3000$, as I said in the first post. Really please try solve it becouse people lose money yesterday but the problem is not my..

@AlphaFund

AlphaFund
06 Feb 2024, 10:46 ( Updated at: 06 Feb 2024, 11:24 )

RE: RE: RE: RE: RE: Positions didn’t copy to others.

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Virtuose said: 

PanagiotisCharalampous said: 

Hi there,

cTrader Copy results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

  • Differences between your positions' entry and closing prices and those of the strategy provider
  • Differences in the size of your positions compared to those of the strategy provider
  • Variations in the commissions you pay to your broker compared to those of the strategy provider
  • The possibility that your broker does not offer the same trading symbols used in the strategy
  • Insufficient margin in your account to copy some of the orders executed in the strategy
  • Differences in the stop out levels, which might cause your account to be stopped out, while the strategy provider continues to trade

Best regards,

Panagiotis

If your company does not guarantee 100% copying of positions, why do you still run and offer such a business?

cTrader is not a broker and does not handle trade execution. The platform only facilitated the trade copying process. It cannot guarantee any execution.

man so the fault is from broker side? 

There is no fault. This is how markets work and it is expected. The points above are taken from the EULA which describes the conditions of this service.

Boss, all my copiers using topfx broker. All of them have higher balance than main. 

50% people earn normally but rest 50% people have lose for this day. Where is the problem? 

@AlphaFund

PanagiotisCharalampous
06 Feb 2024, 12:02

Hi Virtuose,

We have checked your followers accounts and the trades have been rejected due to low margin in their accounts. This was clearly described in the points I have shared above. If your followers thing this should not be the case, they should contact their broker.

Best regards,

Panagiotis

@PanagiotisCharalampous
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