Trade in the copy account closed with loss even though the trade in the provider account closed in profit
Trade in the copy account closed with loss even though the trade in the provider account closed in profit
27 Jul 2023, 17:59
Hello,
I am a strategy provider and have just closed a trade with profit but the copy trade for one of my copiers closed with a huge loss, what is going on?
My account number: 1075360
Trade on my account:
My copier account number: 2230906
Copy of my trade above:
Can you please investigate this urgently?
Replies
tradingSTRAT
28 Jul 2023, 11:17
( Updated at: 28 Jul 2023, 11:54 )
RE: Trade in the copy account closed with loss even though the trade in the provider account closed in profit
PanagiotisChar said:
Hi there,
The issue is obvious. Different entry and exit prices. This is expected in cTrader Copy.
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How can this be expected behaviour? What is the point of copy trading if the copiers get a different entry and exit price? If that's the case then the copy trading using this tool is random and unpredictable and relying on good luck, completely opposite of what it should be.
If the software can't guarantee to the copier that their account will copy the strategy provider's entry and exit price for each trade then this software is misleading and dangerous and a lot of unsuspecting people who are copying but don't know about this will lose a lot of money.
@tradingSTRAT
PanagiotisChar
31 Jul 2023, 06:20
Hi there,
This is how markets work. Your followers copy your signal and execute it on their own account and their own broker. Different prices and slippage can occur. There is no way any software can guarantee any price. There is nothing misleading here as it is clearly explained in the EULA you agreed on before you started using the service.
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@PanagiotisChar
PanagiotisChar
28 Jul 2023, 05:27
Hi there,
The issue is obvious. Different entry and exit prices. This is expected in cTrader Copy.
Aieden Technologies
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@PanagiotisChar