cTrader COPY - does not load

Created at 26 Mar 2023, 09:11
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FTTG

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Joined 05.05.2019

cTrader COPY - does not load
26 Mar 2023, 09:11

Hello, 

I would like to ask for a help. Since last update of my cTrader (desktop version) does not work properly. The section "COPY" does not load, please have look on picture in attachment. I have tried to reinstall cTrader several times, I also tried to reinstall NET Framework and JAVA but nothing changed. 

Thank you very much for you help in advance. 

@FTTG
Replies

Spotware
27 Mar 2023, 11:42

Dear trader,

Thank you for reporting your issue. Do you still experience this issue? If yes, please send us some troubleshooting information.

Best regards,

cTrader Team

@Spotware

dan.kelly654
12 Jan 2024, 09:19 ( Updated at: 12 Jan 2024, 12:43 )

Same problem

Hello,

I've been having the same problem for the last few days:

What was the fix?

Thanks

@dan.kelly654

PanagiotisCharalampous
12 Jan 2024, 12:51

RE: Same problem

dan.kelly654 said: 

Hello,

I've been having the same problem for the last few days:

What was the fix?

Thanks

Hi there,

Can you please send us troubleshooting information as requested above?

Best regards,

Panagiotis

@PanagiotisCharalampous
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