Suddenly all Live accounts Stopped from Copying

Created at 25 Nov 2022, 10:41
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8Y

8yman

Joined 29.03.2019

Suddenly all Live accounts Stopped from Copying
25 Nov 2022, 10:41


Hallo Support, 

All live accounts Stopped Copying when my Strategy account open a trade! 

i am Providing a Strategy to copy from and connected all the accounts of my investors ( around 7 Live accounts ) and 2 Demo accounts. at night all of the Live accounts Suddenly Stopped from Copying at the same second but the demo accounts are still connected. 

it was not a SL Stop or any of that since all of the accounts closed the Trade with around $2 loss or so. and they are all $10K+ and i changed the equity stop as well from the begining. 

can anybody help me ?

 

Thanks  


@8yman
Replies

Spotware
25 Nov 2022, 14:30

Dear trader,

Please share with us the account numbers and brokers of the following accounts so that we can check.

Best regards,

cTrader Team


@Spotware

8yman
26 Nov 2022, 17:35

RE:

Spotware said:

Dear trader,

Please share with us the account numbers and brokers of the following accounts so that we can check.

Best regards,

cTrader Team

All good , Thank you so much , the mist take was mine.


@8yman