Your account for fees should be different from your Strategy Account if any of your fees are set to positive value

Created at 14 Apr 2021, 09:37
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wickusvdwalt1's avatar

wickusvdwalt1

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Joined 27.06.2020

Your account for fees should be different from your Strategy Account if any of your fees are set to positive value
14 Apr 2021, 09:37

Hi,

Hope all is well,

CTrader copy not allowing me to become a strategy provider. I tried becoming a provider after 1 trade as I needed ROI and a trade history but does not allow me. As soon as I put in a performance fee the the become strategy provider blurs out and says "Your account for fees should be different from your Strategy Account if any of your fees are set to positive value".

I am not sure what is meant by this?

Please assist

 

@wickusvdwalt1
Replies

PanagiotisCharalampous
14 Apr 2021, 09:44

Hi wickusvdwalt1,

If you want to receive fees from providing a strategy, you should create a separate live account and set it in the relevant field. See below

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

horrido
19 May 2021, 21:25 ( Updated at: 21 Dec 2023, 09:22 )

RE: Cannot choose other account

PanagiotisCharalampous said:

Hi wickusvdwalt1,

If you want to receive fees from providing a strategy, you should create a separate live account and set it in the relevant field. See below

Best Regards,

Panagiotis 

Join us on Telegram

I experience the same problem: I have opened a second live account, but in the field "account for fees" I can only see one of my two live accounts. And yes, they are under the same CTrader-ID (I even sent money from one to the other).

Thanks in advance.

@horrido

PanagiotisCharalampous
20 May 2021, 08:03

Hi horrido,

Talk to your broker to make sure both accounts are on the same white label.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

horrido
20 May 2021, 09:59

RE:

PanagiotisCharalampous said:

Hi horrido,

Talk to your broker to make sure both accounts are on the same white label.

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotis,

your wrote the same reply to wickusvdwalt1  and I did not understand it the first time either. What is a white label?

@horrido

PanagiotisCharalampous
20 May 2021, 10:01

Hi horrido,

It's a separate infrastructure. Talk to your broker and they will understand.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

horrido
21 May 2021, 11:48

RE:

PanagiotisCharalampous said:

Hi horrido,

It's a separate infrastructure. Talk to your broker and they will understand.

Best Regards,

Panagiotis 

Join us on Telegram

They confirmed that the accounts were on the same white label. (Whatever that is)

@horrido

PanagiotisCharalampous
21 May 2021, 16:58

Hi horrido,

If they are, they should be both visible. If they are not, please provide the broker and account numbers to check.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
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