Equity stop loss increased automatically from 12k up to 1,2 million USD

Created at 29 Mar 2021, 12:21
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gruzdev.ax

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Joined 29.03.2021

Equity stop loss increased automatically from 12k up to 1,2 million USD
29 Mar 2021, 12:21

 

Dear Spotware, I would like to confirm the issue of equity stop-loss inflating by a factor of 100. I am having this issue following my own strategy when ESL increased from 11,890 USD up to 1,189,000 USD this week-end. Fixing the issue manually worked out, but who know what might happen next. Please investigate, we are a little bit afraid :)
You are the best!!!

@gruzdev.ax
Replies

danishiam1
03 Apr 2021, 00:55

same happened to my account

I saw the same thing. I had to re adjust. Hopefully wont happen again

@danishiam1

VorsichtFalle
12 Apr 2021, 09:33

Oops, it happened AGAIN. For all my live accounts where i have setup EQSL it got multiplied by 100. Is this a bug or a feature? 

@VorsichtFalle

PanagiotisCharalampous
12 Apr 2021, 11:46

Hi all,

It seems to be just a visual bug. The ESL is set correctly on the server but displayed wrongly on the relevant field on the web page. We will fix it soon but it should not affect your trading.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous
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