Ctrader closing positions

PanagiotisCharalampous
14 Dec 2020, 11:15

Hi kirsty.higgins,

You need to provide us with the following information

1. Your broker
2. The account number from which you are following the strategy.
3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

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kirsty.higgins
14 Dec 2020, 11:22 ( Updated at: 21 Dec 2023, 09:22 )

Account 1140747

Following ELITEFX600 

broker icmarkets

kirsty.higgins
14 Dec 2020, 11:23 ( Updated at: 21 Dec 2023, 09:22 )

pbrozych
14 Dec 2020, 11:32

RE: same happen to me. Acc.no-1134573

kirsty.higgins said:

I’m following a strategy on ctrader and it seems only a select few account that are following have had positions closed in them yet the master account has not closed any positions and now my account is down due to closing negative trades without and equity stop place they have just automatically closed ?  

ashhulme89
14 Dec 2020, 11:40 ( Updated at: 21 Dec 2023, 09:22 )

RE:

kirsty.higgins said:

I’m following a strategy on ctrader and it seems only a select few account that are following have had positions closed in them yet the master account has not closed any positions and now my account is down due to closing negative trades without and equity stop place they have just automatically closed ?  

Hello

I have the same issue.

1. broker - ICmarkets

2. acc num 2039133

All the positions shown, apart from the bottom one, were not made by the strategy provider 

oliver.sulley
14 Dec 2020, 11:43

RE: same also happened to me - acc. No. 1118666

PanagiotisCharalampous said:

Hi kirsty.higgins,

You need to provide us with the following information

1. Your broker
2. The account number from which you are following the strategy.
3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

Join us on Telegram

adriandaniluk873
14 Dec 2020, 11:51 ( Updated at: 21 Dec 2023, 09:22 )

Same problem.

Got exactly same problem. Account number 1178783, broker icmarkets. Two trades had been closed with DID as follows: 73530100, 73530520. These trades hadn't been closed by strategy provider and no stop losses had been set up.

kiwigaltam
14 Dec 2020, 11:51

Invalid closing positions

iC Markets 

my account number 1178704

ctrader EliteFX600

Same thing has happened to my account - 2 invalid closed positions 

ID 73530144 & ID 73530214

kiwigaltam
14 Dec 2020, 11:51

Invalid closing positions

iC Markets 

my account number 1178704

ctrader EliteFX600

Same thing has happened to my account - 2 invalid closed positions 

ID 73530144 & ID 73530214

jacksharvey95
14 Dec 2020, 11:52 ( Updated at: 21 Dec 2023, 09:22 )

Account - 1177523

broker - ic markets

copying ELITEFX600

closed 

oliver.sulley
14 Dec 2020, 11:55 ( Updated at: 21 Dec 2023, 09:22 )

RE: RE: same also happened to me - acc. No. 1118666

oliver.sulley said:

iC Markets 

my account number 1118666

ctrader EliteFX600

 

 

 

PanagiotisCharalampous said:

Hi kirsty.higgins,

You need to provide us with the following information

1. Your broker
2. The account number from which you are following the strategy.
3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

Join us on Telegram

 

Richmelling
14 Dec 2020, 12:08 ( Updated at: 21 Dec 2023, 09:22 )

I have the same issue - Account number - 1182926

Account number - 1182926

Broker - ICMarkets

Copying - EliteFX600

r.k.harrison
14 Dec 2020, 12:09 ( Updated at: 21 Dec 2023, 09:22 )

Ctrader closing positions

IC Markets 

my account number 1182629

ctrader EliteFX600

ID affected

• DID 73530356
• DID 73530359
• DID 73530312
• DID 73530227
• DID 73529873
• DID 73529566

grimwalsh
14 Dec 2020, 12:11 ( Updated at: 21 Dec 2023, 09:22 )

CTrader closing positions

Broker: IC Markets

Account: 1164562

Copying: Elite FX600

trades:

jamesruby88
14 Dec 2020, 12:12

RE: same also happened to me - acc. No. 1131981

kirsty.higgins said:

I’m following a strategy on ctrader and it seems only a select few account that are following have had positions closed in them yet the master account has not closed any positions and now my account is down due to closing negative trades without and equity stop place they have just automatically closed ?  

nbali1995
14 Dec 2020, 12:34 ( Updated at: 21 Dec 2023, 09:22 )

Same problem

Broker: IC Markets

Account number: 1177449

The master Account has 10 open positions. It has Closed 0 positions since Friday. And made 0 withdrawals or manual deposits.

wrigleymatthew
14 Dec 2020, 12:42

Invalid closing positions

I have the same issue with two incorrectly closed trades.

broker - ic markets

a/c no - 1185299

ctrader - Elite FX 600

Trade ID 73529824 and 73530377

rajan.mohamedajeeth
14 Dec 2020, 14:01 ( Updated at: 21 Dec 2023, 09:22 )

6 trades were closed incorrectly

Hi, i have the same issues as everyone posted on here. 6 trades were affected, please see the screenshot below

Copy trading account number - 1176289  (ELITEFX600)

Ctrader account number - 1131508

Broker - IC markets

PanagiotisCharalampous
15 Dec 2020, 08:06

Dear all,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

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