Some many invalid closing postions which are not exists in Stratagy provider

Created at 14 Dec 2020, 11:09
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bobscottbikes

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Joined 20.07.2020

Some many invalid closing postions which are not exists in Stratagy provider
14 Dec 2020, 11:09

hi there i have 7 closed trades which are not exits with my strategy provider {elite fx600}

 

 

thanks 

@bobscottbikes
Replies

PanagiotisCharalampous
14 Dec 2020, 11:13

Hi bobscottbikes,

You need to provide us with the following information

  1. Your broker
  2. The account number from which you are following the strategy.
  3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

bobscottbikes
14 Dec 2020, 11:18 ( Updated at: 14 Dec 2020, 11:40 )

RE:

PanagiotisCharalampous said:

Hi bobscottbikes,

You need to provide us with the following information

  1. Your broker
  2. The account number from which you are following the strategy.
  3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

Join us on Telegram

broker icmarkets

1176209

 

@bobscottbikes

ashhulme89
14 Dec 2020, 11:24 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi bobscottbikes,

You need to provide us with the following information

  1. Your broker
  2. The account number from which you are following the strategy.
  3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

Join us on Telegram

Hi Panagiotis

I have the same issue.

1. broker - ICmarkets

2. acc num 2039133

All the positions shown, apart from the bottom one, were not made by the strategy provider 

 

@ashhulme89

chrisdavidjones85
14 Dec 2020, 11:30 ( Updated at: 14 Dec 2020, 12:45 )

RE:

The same has happened with mine on the EliteFX600 fund. 6 positions closed when the trader didn't close any or deposit/withdraw.

Broker is ICmarkets

Thanks,

Chris

 

@chrisdavidjones85

scottwolstenholme
14 Dec 2020, 11:45

RE:

PanagiotisCharalampous said:

Hi bobscottbikes,

You need to provide us with the following information

  1. Your broker
  2. The account number from which you are following the strategy.
  3. A screenshot showing the deals and the DID which you think should not be executed.

Best Regards,

Panagiotis 

Join us on Telegram

I have created a separate post with my issue. Can you confirm it will get picked up?

@scottwolstenholme

PanagiotisCharalampous
15 Dec 2020, 08:06

Dear all,

We have investigated the issue and this was caused by an equity to equity recalculation which was triggered after the strategy provider withdrew an amount during the weekend.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous
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