Missing profile statistics

Created at 13 Nov 2020, 14:46
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MR

mr.martinnovak

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Joined 04.09.2020

Missing profile statistics
13 Nov 2020, 14:46

Dear PanagiotisCharalampous, 

 

I have a fundamental problem with missing all the statistics for my account - 1145317 - as well as for the two strategies I'm copying (Crazy and Relax1).

Unfortunately it persists probably for a 5th day :o/

It must be some system problem, cause I didn't do nothing extraordinary.

I wrote to ICmarkets support the day before yesterday and yesterday again and they said it must be problem on cTrader/Spotware and that the problem is currently

being solved on your discussion forums. Unfortunately, I did not find the topic.

Please look at the picture attachment. 

 

Thanks for finding out where the problem occurred.

Kind Regards, 

 

Martin Novak

(same zero statistics as in the pictures are shown at "crazy" and "relax" strategies I´m copying)

@mr.martinnovak
Replies

PanagiotisCharalampous
13 Nov 2020, 16:09

Hi Martin,

Thanks for reporting this. It is a known issue and will be fix in the next update.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous
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