Spotware copy PROBLEM
Spotware copy PROBLEM
12 Oct 2020, 12:41
I find a big problem and need to find solution. On mine master account i dont open EURGBP position that is runing on my clients slave accounts.
This is slave copy accouts of clients look like:
This is my Master account ( i never open EURGBP position today )
Replies
Trader.xyz
12 Oct 2020, 13:10
RE:
PanagiotisCharalampous said:
Hi hyiper,
Please provide us with the following information
1) Strategy name.
2) Copying account number and broker.
Best Regards,
Panagiotis
1) HTS
2) 3450860 ic markets, 3577491 ic markets
@Trader.xyz
Trader.xyz
13 Oct 2020, 12:22
( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Hi hyiper,
Please provide us with the following information
1) Strategy name.
2) Copying account number and broker.
Best Regards,
Panagiotis
WHAT IS HAPPENING ? SAME problem today with EURGBP !!!!!!!
Master account never open EURGBP order or this pair. I only open USDCAD so what is happening i ask ? Its some kind of manipulation to blow the account or what ?
Copy accounts have EURGBP posiiton !!!!!!!!!
As you see - this is my provider history i NEVER open order on EURGBP
@Trader.xyz
Trader.xyz
15 Oct 2020, 09:21
( Updated at: 21 Dec 2023, 09:22 )
RE: RE:
hyiper said:
PanagiotisCharalampous said:
Hi hyiper,
Please provide us with the following information
1) Strategy name.
2) Copying account number and broker.
Best Regards,
Panagiotis
WHAT IS HAPPENING ? SAME problem today with EURGBP !!!!!!!
Master account never open EURGBP order or this pair. I only open USDCAD so what is happening i ask ? Its some kind of manipulation to blow the account or what ?
Copy accounts have EURGBP posiiton !!!!!!!!!
As you see - this is my provider history i NEVER open order on EURGBP
Any solution for that ? Or its just normal to try to kill clients accounts and open trades that never was open ? Its total manipulation and im start to think spotware make this bugs. For sure i will not recomender spotware service now if there is some manipulation like this.
COPY SERWICES OPEN ON CLIENTS ACCOUNT POSITION THAT WAS NEVER OPEN ON PROVIDER ACCOUNT. IT CAN BLOW AND KILL CLIENTS MONEY
@Trader.xyz
PanagiotisCharalampous
15 Oct 2020, 09:52
Hi hyiper,
It is a bug. It has been fixed and cTrader Copy will be updated soon.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
12 Oct 2020, 12:49
Hi hyiper,
Please provide us with the following information
1) Strategy name.
2) Copying account number and broker.
Best Regards,
Panagiotis
Join us on Telegram
@PanagiotisCharalampous