Copy problem SHUTTLE BPFX

Created at 23 Sep 2020, 09:03
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cumpac21

Joined 12.03.2019

Copy problem SHUTTLE BPFX
23 Sep 2020, 09:03


Hello, I am copying the SHUTTLE BPFX strategy to my demo account. However, no operation is performed on my account, how can I solve? Thank you.


@cumpac21
Replies

PanagiotisCharalampous
23 Sep 2020, 09:07

Hi cumpac21,

Please provide more information about the problem. What is the balance of your subaccount? What is the leverage? Which trades have not been copied?

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

cumpac21
23 Sep 2020, 09:21

RE:

PanagiotisCharalampous said:

Hi cumpac21,

Please provide more information about the problem. What is the balance of your subaccount? What is the leverage? Which trades have not been copied?

Best Regards,

Panagiotis 

Join us on Telegram

This is my first time using cTrader Copy, I thought I was seeing trades in the "tradewatch" below on my cTrader platform. But that's not it, is it? Can I see the transactions in real time?


@cumpac21

PanagiotisCharalampous
23 Sep 2020, 09:24

Hi cumpac21,

Trades are not copied to your main account but in your subaccount, which is accessible only through the cTrader Copy section on cTrader Web. You should go through the documentation before using the service.

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

cumpac21
23 Sep 2020, 09:27

RE:

PanagiotisCharalampous said:

Hi cumpac21,

Trades are not copied to your main account but in your subaccount, which is accessible only through the cTrader Copy section on cTrader Web. You should go through the documentation before using the service.

Best Regards,

Panagiotis 

Join us on Telegram

Thanks so much


@cumpac21