Wrong Date and price between copy account and provider.
Wrong Date and price between copy account and provider.
10 Sep 2020, 16:39
Hi. I detected a bug or a problem in my ctrader copy account. The provider i'm following as this trades open:
but on my copy account i don't have a trade opened from 3 of september, but at 7 of september and at a different price:
What happened here?
Replies
PanagiotisCharalampous
10 Sep 2020, 16:53
Hi luixcosta,
Please provide me with the following information
1) Broker and the number of the account you are using to follow the strategy.
2) A complete screenshot of your subaccount's cTrader Copy page that will show all relevant information e.g. equity, starting date etc
2) Strategy name.
Best Regards,
Panagiotis
@PanagiotisCharalampous
HDWRX
10 Sep 2020, 16:57
( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Hi luixcosta,
Please provide me with the following information
1) Broker and the number of the account you are using to follow the strategy.
2) A complete screenshot of your subaccount's cTrader Copy page that will show all relevant information e.g. equity, starting date etc
2) Strategy name.
Best Regards,
Panagiotis
1) IC markets, account number 1139238
2) 
@HDWRX
PanagiotisCharalampous
10 Sep 2020, 17:12
Hi luixcosta,
Can you also send me a screenshot of your equity chart?
Best Regards,
Panagiotis
@PanagiotisCharalampous
ZenScalper
10 Sep 2020, 17:14
( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Hi luixcosta,
Can you also send me a screenshot of your equity chart?
Best Regards,
Panagiotis
Hello,
I have the same problem.
@ZenScalper
PanagiotisCharalampous
11 Sep 2020, 10:27
Hi luixcosta,
The position was not copied at first due to the equity-to-equity ratio, since the calculated volume for the follower was below the minimum volume for the specific symbol. At 07/09/2020 the strategy provider withdrew funds from his account, which triggered the standard recalculation of copied positions. Based on the new volume calculation the position could be copied. The problem here is that the strategy provider allows a minimum amount for followers that does not correspond to the strategy. If for example he opens positions with volume of $3000 on $2000 account then a follower following with $200 will not be able to follow since the minimum volume is $1000 but the equity to equity ratio results to a volume of $300.
Best Regards,
Panagiotis
@PanagiotisCharalampous
HDWRX
11 Sep 2020, 11:22
RE:
PanagiotisCharalampous said:
Hi luixcosta,
The position was not copied at first due to the equity-to-equity ratio, since the calculated volume for the follower was below the minimum volume for the specific symbol. At 07/09/2020 the strategy provider withdrew funds from his account, which triggered the standard recalculation of copied positions. Based on the new volume calculation the position could be copied. The problem here is that the strategy provider allows a minimum amount for followers that does not correspond to the strategy. If for example he opens positions with volume of $3000 on $2000 account then a follower following with $200 will not be able to follow since the minimum volume is $1000 but the equity to equity ratio results to a volume of $300.
Best Regards,
Panagiotis
Thank you for the explanation.
@HDWRX
PanagiotisCharalampous
10 Sep 2020, 16:43
Hi luixcosta,
When did you start copying the strategy?
Best Regards,
Panagiotis
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