Chracter limit for Strategy Description?

Created at 28 Aug 2020, 20:08
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honeybadger's avatar

honeybadger

Joined 06.08.2020

Chracter limit for Strategy Description?
28 Aug 2020, 20:08


Hi team,

My philosophy as a strategy provider is to provide as much transparency to my followers as possible. When I am trying to enter a meaningful strategy description, cTrader won't let me and issues the generic error message:

Sorry, we're unable to process your request right now. Please, try again later or contact customer support.

If I enter shorter strategy descriptions, the operation succeeds. My suspicion is that there might be a character limit to the description - can you give me more info on that? Also, are you planning to extend this character limit in the future?

Thanks,

h.


@honeybadger
Replies

PanagiotisCharalampous
31 Aug 2020, 15:57

Hi honeybadger,

The limit at the moment is 1000 characters but we will consider increasing it. 

Best Regards,

Panagiotis 

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@PanagiotisCharalampous