I do not receive a Commission

PanagiotisCharalampous
17 Jul 2020, 09:33

Hi there,

Your strategy is charging only performance fees. Performance fees are realized 30 days after your follower starts following your strategy.]

Best Regards,

Panagiotis 

Join us on Telegram

332909210
17 Jul 2020, 09:39

RE:

PanagiotisCharalampous said:

Hi there,

Your strategy is charging only performance fees. Performance fees are realized 30 days after your follower starts following your strategy.]

Best Regards,

Panagiotis 

Join us on Telegram

 

My copy account has already withdrawn commissions, and the strategy account has not received commissions。

where is the missing commissions?

PanagiotisCharalampous
17 Jul 2020, 09:48

Hi there,

Please provide more information e.g when did you start copying the strategy and screenshots showing the withdrawal from your copy account. As explained above commissions are transferred to your account 30 days after the follower has started following the account.

Best Regards,

Panagiotis 

Join us on Telegram

332909210
17 Jul 2020, 10:11 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi there,

Please provide more information e.g when did you start copying the strategy and screenshots showing the withdrawal from your copy account. As explained above commissions are transferred to your account 30 days after the follower has started following the account.

Best Regards,

Panagiotis 

Join us on Telegram

start at 17 june ， today withdraw, but i donot receive.

PanagiotisCharalampous
17 Jul 2020, 11:19

Hi,

You should receive your fees by tomorrow 18/07 UTC time.

Best Regards,

Panagiotis 

Join us on Telegram