Trades on my account but not on account strategy provider
Created at 15 Jun 2020, 22:42
4V
Trades on my account but not on account strategy provider
15 Jun 2020, 22:42
Hello,
Today (June 15) there were some trades on my account but they were not executed on the account of the strategy provider. It was no adjustment due to the equity to equity ratio because there were no trades open at that moment.
Can you please check why this happened?
Strategy provider: Relax
My account number: 1095367
In the following screenshots you can see the last trades on my account and on the account of the strategy provider:
My account:
Strategy provider:
Thanks in advance for checking this issue.
Kind regards,
Peter
PanagiotisCharalampous
16 Jun 2020, 08:28
Hi pvandenberg99,
This usually happens when your strategy provider account receives a deposit or makes a withdrawal. In this case your positions are readjusted to the new equity to equity ratio.
Best Regards,
Panagiotis
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