Impossible to make changes on a strategy offer or create a new one.

Created at 01 May 2020, 14:07
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Vik_FinTrader

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Joined 29.11.2016

Impossible to make changes on a strategy offer or create a new one.
01 May 2020, 14:07

Dear support team,

I'm unable in making some changes in my strategy offer since several days ago. An alert message appears stating that is impossible, with a recommendation to try again later. 

Today I have deleted my strategy and created a new one. However it was impossible to save it, same alert message appears.

Thank you.

@Vik_FinTrader
Replies

PanagiotisCharalampous
04 May 2020, 09:46

Hi VitorMZ,

Can you please try again and post a screenshot of the message?

Best Regards,

Panagiotis 

Join us on Telegram

 

@PanagiotisCharalampous

Herotrade
04 May 2020, 16:37 ( Updated at: 21 Dec 2023, 09:22 )

RE: change error

PanagiotisCharalampous said:

Hi VitorMZ,

Can you please try again and post a screenshot of the message?

Best Regards,

Panagiotis 

Join us on Telegram

 

Hi. Looks like i have the same issue about changing strategy settings and descriptions.Error Alert

@Herotrade

PanagiotisCharalampous
05 May 2020, 08:39

Hi Herotrade,

Thanks, I have forwarded this to the product team to check further.

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

Herotrade
09 May 2020, 22:02

RE: change error fixed

PanagiotisCharalampous said:

Hi Herotrade,

Thanks, I have forwarded this to the product team to check further.

Best Regards,

Panagiotis 

Join us on Telegram

Hi. I try to change my copytrade setting just now. And it seems the issue is fixed. Thankyou very much

@Herotrade
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