Order partial filled

Created at 23 Oct 2019, 13:44
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
4V

4valuetrading

Follow

Joined 25.09.2019

Order partial filled
23 Oct 2019, 13:44

Hello,

I follow a strategy provider and on September 4 he closed a position in profit. Part of that position was also closed in profit on my account but the part that was not direclty closed is closing in partial orders since then, and up till today, in a loss.

Can you explain me how that is possible?

Thanks in advance.

Peter van den Berg

 

@4valuetrading
Replies

PanagiotisCharalampous
24 Oct 2019, 08:29

Hi Peter,

To investigate this issue we will need more information. Please provide us with the following

  1. Strategy Name
  2. Your broker
  3. The trading account you used to follow the strategy
  4. The Position Id that has not been closed yet

Best Regards,

Panagiotis

@PanagiotisCharalampous

4valuetrading
24 Oct 2019, 10:43

Hello Panagiotis,

As requested:

1. Strategy name:

XAU/USD

2. Broker:

IC Markets

3. Trading account:

Main account = 1060766

Sub account = 1063383

4. The position ID:

DID23226050 (XAGUSD)

DID23228214 (XAGUSD)

Both numbers are from the account of the strategy provider.

 

Thanks in advance.

 

Peter

 

@4valuetrading

PanagiotisCharalampous
24 Oct 2019, 11:46

Hi Peter,

We had a look at this issue. The position closed in profit by the strategy provider has been closed on your subaccount as well. Subsequent partial closings of the positions are related balance operations on the strategy provider's and followers accounts which cause equity to equity ratio changes and balance recalculation of the followers positions. In other words, when fees are withdrawn from your account and deposited to your stategy provider's account. then some positions on your account need to close so that the equity to equity ratio is restored.

Best Regards,

Panagiotis

@PanagiotisCharalampous

4valuetrading
25 Oct 2019, 10:25

Hello Panagiotis,

Thanks for your explanation. Is it possible to turn that automatic equity to equity adjustment off so that positions will not be closed automatically?

Peter

 

@4valuetrading

PanagiotisCharalampous
25 Oct 2019, 10:39

Hi Peter,

No this is not possible. This is the fundamental copying logic of cTrader Copy.

Best Regards,

Panagiotis

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.