Copy account gone after strategy provider stopped providing stratgy.

Created at 04 Jun 2019, 04:28
lec0456's avatar

lec0456

Joined 14.11.2012

Copy account gone after strategy provider stopped providing stratgy.
04 Jun 2019, 04:28


I setup a demo account with 10k and then started copying a strategy with 5k.  The strategy provider stopped providing the strategy and the Copy account disappeared. It is nowhere to be found. The money is not returned to the origonal account. I can't see the trading results.

What is going on, what do I do, how do I see what happened to the account and the money?


@lec0456
Replies

PanagiotisCharalampous
04 Jun 2019, 09:46

Hi lec0456,

Please contact your broker to check this. They can check the status of your accounts via their backend systems.

Best Regards,

Panagiotis


@PanagiotisCharalampous