Viewing copied positions?

PanagiotisCharalampous
15 Mar 2019, 17:52

Hi ycomp,

Copied positions are only visible in cTrader Copy section. To see them you need to select the subaccount that is copying the strategy. If you still cannot see the copied positions, please send us some screenshots of both the strategy page and the subaccount page to investigate further.

Best Regards,

Panagiotis

ycomp
15 Mar 2019, 20:55

RE:

are you saying in the broker client that has the account that is copying the strategy, that it should have a subaccount under the account that now shows $0.00 (because funds were withdrawn by copying)?

I'm not really sure what a subaccount is.

The source of the strategy is a ct.spotware.com/copy web browser instance I am using .. should I be looking for subaccounts there instead? 

Panagiotis Charalampous said:

Hi ycomp,

Copied positions are only visible in cTrader Copy section. To see them you need to select the subaccount that is copying the strategy. If you still cannot see the copied positions, please send us some screenshots of both the strategy page and the subaccount page to investigate further.

Best Regards,

Panagiotis

ycomp
15 Mar 2019, 20:56

also in the broker client that is copying, there is no copy icon on the left, only analyze, automate and trade

PanagiotisCharalampous
18 Mar 2019, 10:16 ( Updated at: 21 Dec 2023, 09:21 )

Hi ycomp,

Subaccounts appear under the main account in cTrader Copy. See image below

cTrader Copy section is only available to brokers that offer the service. Who is your broker?

Best Regards,

Panagiotis

ycomp
18 Mar 2019, 10:26

I think I understand, I need to install cTrader Copy from the broker - I was just testing it out with the spotware cTrader copy and couldn't see any subaccounts

ycomp
21 Mar 2019, 10:00

ok, this is my understanding now...

even if cTrader broker has copy enabled AND displays a copy icon in the cTrader Windows Desktop application, you still can only view copied positions by logging into the ct.BROKER.com/copy url in the web browser, correct?

also is there a list anywhere or brokers who support copy and to what level - or can you email me the list if it is not on the web?

PanagiotisCharalampous
21 Mar 2019, 10:15

Hi ycomp.

You can find some here.

Best Regards,

Panagiotis

ycomp
21 Mar 2019, 10:19

in the demo copied account it says "*Net and Gross Profits are updated with 1 minute delay"

does that happen live also? or is just because of demo?

PanagiotisCharalampous
21 Mar 2019, 10:22

Hi ycomp,

It applies for both types of accounts.

Best Regards,

Panagiotis

ycomp
21 Mar 2019, 10:24

but the trade is executed, I mean attempted to be filled, as soon as it appears in the copy subaccount - I  mean, the delay is just for display of profits not order execution, correct?

PanagiotisCharalampous
21 Mar 2019, 10:26

Correct!