Why cAlgo periodically re-loads 1h bars from the server?

Spotware
05 Feb 2016, 15:43

Dear Trader,

Could you please send us your journal to feedback@spotware.com or post it somewhere and provide us with a link? The journal is located in:

C:\Users\%USERNAME%\Documents\cTrader\Journals\%BROKERNAME%

ironmine
05 Feb 2016, 15:57

RE:

Spotware said:

Dear Trader,

Could you please send us your journal to feedback@spotware.com or post it somewhere and provide us with a link? The journal is located in:

C:\Users\%USERNAME%\Documents\cTrader\Journals\%BROKERNAME%

 

How is it going to be of any help? This is what I have in this folder:

C:\Users\cTrader\Journals\Pepperstone

Name of the file: Journal-2016-01.txt

Contents of the file:

2016.01.01 08:32:12.842 | Stop order to Buy 0.03 Lot(s) GBPUSD (Price: 1.48535, SL: 1.47898) is sent to server
2016.01.01 08:32:13.123 | → Stop order OID16401241 to Buy 0.03 Lot(s) GBPUSD (Price: 1.48535, SL: 1.47898) is ACCEPTED (01/01/2016 08:32:12.936 UTC+0)
2016.01.01 08:49:40.517 | Request to CANCEL order OID16401241 is sent to server
2016.01.01 08:49:40.829 | → Stop order to BUY 0.03 Lot(s) GBPUSD OID16401241 is CANCELLED (01/01/2016 08:49:40.690 UTC+0)

ironmine
08 Feb 2016, 00:55

RE: RE:

Any solution?

Currently, I test 3-4 times and then have to wait for 6-7 minutes to reload the same data again from the server. Test 3-4 times, and then wait again. So, 90% of time is waiting and only 10% is actual testing.  I tried both my demo and live account, the result is the same.

Spotware
09 Feb 2016, 14:17

Dear Trader,

Could you please also send us your cAlgo journal to feedback@spotware.com or post it somewhere and provide us with a link? The journal is located in:

C:\Users\%USERNAME%\Documents\cAlgo\Journals\%BROKERNAME%

ironmine
10 Feb 2016, 01:07

RE:

Spotware said:

Dear Trader,

Could you please also send us your cAlgo journal to feedback@spotware.com or post it somewhere and provide us with a link? The journal is located in:

C:\Users\%USERNAME%\Documents\cAlgo\Journals\%BROKERNAME%

I sent to the e-mail address you mentioned above the zip file containing my cAlgo journals.

Spotware
10 Feb 2016, 10:15

Dear ironmine,

As you can see in the Journal you are getting disconnected because your connection is broken or it's very slow. We kindly ask you to check your internet connection with your ISP and check your computer for viruses or even other programs that use a large amount of your Internet connection.

ironmine
10 Feb 2016, 14:58

RE:

Spotware said:

Dear ironmine,

As you can see in the Journal you are getting disconnected because your connection is broken or it's very slow. We kindly ask you to check your internet connection with your ISP and check your computer for viruses or even other programs that use a large amount of your Internet connection.

Ok, thanks. I will check it.

ironmine
13 Feb 2016, 05:19

Does anybody else have the same problem as me?

I don't have any viruses in my computer, there are no programs using Internet and my bandwidth is 2 Mbit/sec.

I think the problem is in the way cAlgo uses memory or cache... Maybe it expires or overfills?