Unable to load backtesting data (Exception #16302987)

MHBB
01 Nov 2015, 16:34

I forgot to add, I'm testing with a default new cbot code, so no coding issues

Spotware
02 Nov 2015, 01:44

Dear Trader,

Thank you for reporting it. We will investigate.

MHBB
03 Nov 2015, 04:44

Some symbols download and load without problem, such as

#Germany30

#USNDAQ100

While others cause the exception mentioned above,

#ASX200

#HongKong50

When trying in Optimization mode, I get the following exception for these symbols

Exception #16308131

It appears to download the data, as it says loading data, but then when trying to parse the data it comes up with the error.

I tried using another computer with the same results, I also tried deleting the cache, also copying a working symbol such as #Germany30_Minute.ctb and renaming it #ASX200_Minute.ctb​ in /AppData/Roaming/BacktestingCache/ but all no use

Would appreciate you resolving the issue as I am wanting to backtest on the problematic symbols