Can not connect to my accounts via Tradersway

Created at 06 Jul 2015, 01:44
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KA

Kabir

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Joined 14.01.2015

Can not connect to my accounts via Tradersway
06 Jul 2015, 01:44

Support Team:

Can not connect to my accounts via Trader's Way - everything was working fine through Friday July 3. cAlgo was upgraded to version: 1.30.58489.34628 and the application comes up, however login fails with following messages:

2015.07.05 16:59:38.154 | cAlgo started
2015.07.05 16:59:59.720 | Login failed (Could not connect to server, please check your internet connection)
2015.07.05 17:00:04.699 | Login failed (Could not connect to server, please check your internet connection)
2015.07.05 17:00:05.895 | Login failed (Could not connect to server, please check your internet connection)
2015.07.05 17:00:21.024 | Login failed (Could not connect to server, please check your internet connection)

I get identical result with cTrader.

My internet connection is fine, I am using Windows 7 and checked all the settings to ensure the application can access the internet.

Please advise 

Thank you.

KA

 

@Kabir
Replies

Kabir
06 Jul 2015, 02:47

Fixed issue by re-booting the machine

No further action required - fixed the issue by rebooting the machine.

 

Thanks

KA

@Kabir

kricka
06 Jul 2015, 04:59

No problems here

After today's update on cTrader everything worked just fine. No need in my case to reboot the computer. Nice with a new update from Spotware!

@kricka
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