name of the user

Created at 18 Jun 2015, 22:54
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aysos75

Joined 28.09.2013

name of the user
18 Jun 2015, 22:54


There is a bug on the site instead of my name there is a number ??


@aysos75
Replies

Spotware
19 Jun 2015, 17:24

Dear Trader,

When you registered you were asked to insert a desired username and password in order to create your free user account. The “3104134" is the username you selected. You cannot change it.


@Spotware

aysos75
19 Jun 2015, 23:43

RE:

Spotware said:

Dear Trader,

When you registered you were asked to insert a desired username and password in order to create your free user account. The “3104134" is the username you selected. You cannot change it.

No, before my name was written completely and on the other hand on data from my account this is my name that appears.


@aysos75

Spotware
23 Jun 2015, 14:06

Dear Trader,

You have the ability to change your username by performing the following steps:

  1. Log in to the Spotware Connect (use cTDN login information)

  2. Click your account shown in the right top corner and select “Change cTrader ID”. 

  3. Insert a username of your choice. 

@Spotware

KABUM
18 Oct 2015, 20:35

Hi,

I'm regiestered by email and I want to change ma username because system generate my username from email. How can I do it?

In Spotware Connect I haven't option to change "cTrader ID"


@KABUM

Spotware
19 Oct 2015, 18:16

Dear Trader,

Changing cTrader ID and password have been moved to id.ctrader.com.

Below are the direct links:


@Spotware

moped170574
17 Mar 2016, 14:19

This post has been removed by moderator due to a violation of the EULA. Broker discussions are prohibited in cTDN.