Getting an error message when trying to run the bot "Please try again. If the problem persists, contact support".

Created at 21 Mar 2025, 08:06
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kmitzas

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Joined 30.05.2024

Getting an error message when trying to run the bot "Please try again. If the problem persists, contact support".
21 Mar 2025, 08:06

 

  1. I choose the account that in the cloud
  2. pressing the button “Start Bot” 
  3. Getting the error “Please try again. If the problem persists, contact support”

Yesterday before the new version update it worked well. Can you check this? 

 

Thanks

@kmitzas
Replies

Rosita928Ruiz
21 Mar 2025, 10:20 ( Updated at: 24 Mar 2025, 04:06 )

Hello!

If you encounter the "Please try again" error after a version update, try clearing cache/cookies, ensuring you're on the latest version, logging out TxTag website and back in, checking permissions, and verifying a stable internet connection. 

@Rosita928Ruiz

kmitzas
21 Mar 2025, 14:38 ( Updated at: 24 Mar 2025, 06:50 )

RE: Getting an error message when trying to run the bot "Please try again. If the problem persists, contact support".

Rosita928Ruiz said: 

Hello!

If you encounter the "Please try again" error after a version update, try clearing cache/cookies, ensuring you're on the latest version, logging out and back in, checking permissions, and verifying a stable internet connection. 

Thanks for the advice. I did everything you wrote but I still get an error message.

@kmitzas
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