Help with error code

Created at 22 Jan 2025, 04:51
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J.

j.crowe

Joined 06.01.2023

Help with error code
22 Jan 2025, 04:51


Hi,

I am backtesting a cbot that has always worked perfect before. It is now crashing and the backtest is stopping. It is saying crashed with error #F25CBF78

Does anyone know what this means? Or know where I can find information on these error codes?

Thanks


@j.crowe
Replies

firemyst
23 Jan 2025, 01:26

Next time it happens report it as a technical issue within cTrader and put a link to this thread in the details section along with other pertinent information such as:

  1. using Windows/Mac
  2. running locally or cloud
  3. using .NET6 or .Net Framework
  4. cTrader version
  5. what exactly you do when you notice the error

@firemyst

Affluent_Trading
25 Jan 2025, 09:43

RE: Help with error code

firemyst said: 

Next time it happens report it as a technical issue within cTrader and put a link to this thread in the details section along with other pertinent information such as:

  1. using Windows/Mac
  2. running locally or cloud
  3. using .NET6 or .Net Framework
  4. cTrader version
  5. what exactly you do when you notice the error

Thank you. I have submitted a report. Surely the error code must mean something? Why isn't there a list of error codes somewhere?


@Affluent_Trading

firemyst
25 Jan 2025, 09:59 ( Updated at: 14 Feb 2025, 18:19 )

RE: RE: Help with error code

jaydcrowe1989 said: 

 

Thank you. I have submitted a report. Surely the error code must mean something? Why isn't there a list of error codes somewhere?

Who are you expecting the list to be from?

Can you guarantee it's a Spotware cTrader error and not

  • a Microsoft one? They control the underlying operating system and .Net architecture that could be throwing the error code back to cTrader.
  • Who's the hardware provider you're running your software on? Dell? HP? It could have been one of their drivers that threw the error code to Microsoft's OS that bubbled up to cTrader.
  • Do you have an nVidia graphics card? Intel graphics? AMD? It could have been a video card error depending on what was trying to be displayed. 

My point being - hardly any hardware/software provider is going to publish a list of all the possible error codes their product will throw. Half the times, you won't even know what's throwing/causing the underlying error (because of the way some errors “bubble up” through various hardware/software components to even know which vendor's error codes you'd have to research. For instance, Dell could have thrown one error, which was received by Windows .Net and given another error, which cTrader captured and reported as a third error code.


@firemyst