CTrader fails to start

Created at 17 Dec 2024, 20:29
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csafx1

Joined 18.08.2024

CTrader fails to start
17 Dec 2024, 20:29


I have now experienced this failure both with the CTrader desktop app and the IC Markets version of the CTrader desktop app.

I have a Algo which I am running locally, because I create screenshots and write reports to the file system. I have created similar Algos with prior version of CTrader without an issue. However, with the move recent version of CTrader (ver 5). I encounter an error, and afterwards the desktop shows the logo screen, but fails to start. So once I encounter a weird error in VS2022, I can no longer start the desktop after it is closed. 

I first encountered this issue in the IC Markets version of the Desktop app,  and the Event Viewer logs seemed to indicate an issue with PerfLib dll. I have since refreshed my Windows 11 installation, but without success.

I then turned to the CTrader version, and had to recreate my Algo, and then ported over my code. It compiled just fine, but before I could run it, it failed as well with an error I think it sent, both times, to CTrader. So I am stuck. Your help would be greatly appreciated.

These are dll with an issue in the event viewer:


C:\WINDOWS\system32\wbem\wmiaprpl.dll

C:\WINDOWS\system32\msdtcuiu.DLL 

C:\WINDOWS\system32\esentprf.dll 
 
 DTSPipelinePerf160.dll


@csafx1
Replies

PanagiotisCharalampous
18 Dec 2024, 06:41

Hi there,

Please provide us with more information like the following

  1. cBot code
  2. Steps to reproduce this behavior
  3. Screenshots of the errors

Best regards,

Panagiotis


@PanagiotisCharalampous