Algo has stopped working

Created at 06 Nov 2024, 02:06
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Senor's avatar

Senor

Joined 03.11.2023

Algo has stopped working
06 Nov 2024, 02:06


My Algo has stopped working since yesterday. The play button for backtesting and optimization is grayed out, and the cloud instances aren't loading. 

Am I the only one experiencing this issue?


@Senor
Replies

Shares4us
06 Nov 2024, 07:23 ( Updated at: 06 Nov 2024, 07:59 )

same here

same here, no starting local cbot, no backtesting and no optimization possible since 4-11-2024

Indicators will not start either!!
even Sample EMA will not display anything
System is totally broken. 
So I Closed cTrader,  Cleared the cTrader cache and Restarted cTrader

Starting up cTrader takes more than 3 minutes before splashscreen goes away, more than a minute nothing and then finally ctrader opens.

Now sample EMA shows a line.
I can start an optimization run. and stop it. it reports back the pass has stoppe (red cross)
Try to start it again.
Testing EMA again. Sample Ema will not start (will not even report my  Print(this +" Howdy"); in Initialize() )

So i'm back to square 1; Nothing works!!!
 


@Shares4us

recursiveset
06 Nov 2024, 10:36 ( Updated at: 06 Nov 2024, 14:31 )

RE: same here

Shares4us said: 

same here, no starting local cbot, no backtesting and no optimization possible since 4-11-2024

Indicators will not start either!!
even Sample EMA will not display anything
System is totally broken. 
So I Closed cTrader,  Cleared the cTrader cache and Restarted cTrader

Starting up cTrader takes more than 3 minutes before splashscreen goes away, more than a minute nothing and then finally ctrader opens.

Now sample EMA shows a line.
I can start an optimization run. and stop it. it reports back the pass has stoppe (red cross)
Try to start it again.
Testing EMA again. Sample Ema will not start (will not even report my  Print(this +" Howdy"); in Initialize() )

So i'm back to square 1; Nothing works!!!
 

I am experiencing the same thing. Please help.


@recursiveset

PanagiotisCharalampous
07 Nov 2024, 07:19

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis


@PanagiotisCharalampous

Senor
07 Nov 2024, 16:35 ( Updated at: 08 Nov 2024, 06:13 )

RE: Algo has stopped working

PanagiotisCharalampous said: 

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

Hi,

Thank you, it’s working for now. I’ll follow up tomorrow or later, as it might work for a while and then start malfunctioning again.


@Senor

Senor
09 Nov 2024, 22:01 ( Updated at: 10 Nov 2024, 15:35 )

RE: RE: Algo has stopped working

Senor said: 

PanagiotisCharalampous said: 

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

Hi,

Thank you, it’s working for now. I’ll follow up tomorrow or later, as it might work for a while and then start malfunctioning again.

It's ok. All work well. Thanks!


@Senor