play button freezes on my backtesting tab
play button freezes on my backtesting tab
04 Nov 2024, 08:45
I'm currently trying to do some back testing, but I can only get between 1 and 6 runs when changing parameters before the play button freezes on me and I can't execute the next test. Everything else works (the date slider, calendars, the live trading tab). The only way to solve the issue that I have found is to close cTrader then re-open it. Rebooting teh computer has no effect.
Replies
Shares4us
04 Nov 2024, 14:01
RE: Play back button freezing
phill.beaney said:
I have exactly the same problem, just started happening this morning. I can only run one back test and then play button freezes. Restarting ctrader allows you to run one back test then play button freezes but everything else on the screen still seems active.
same sort of problem here.
optimization ran for about 80 runs and then freezed. gave error it couldn't find some optimization log file on everey run
@Shares4us
ctid5996231
04 Nov 2024, 18:27
I'm having something similar.
While developing cBots and Plugins I find that after a few times making changes and rebuilding the code, the plugin / bot either doesn't run or, in backtesting the play button is “greyed out” i.e. a darker shade of green than it should be. Restarting cTrader fixes the issue.
Hope someone figures out what it is :)
Mat
@ctid5996231
AliceMagenta
05 Nov 2024, 02:00
( Updated at: 05 Nov 2024, 08:02 )
I have the same problem. It was working okay with the previous version.
@AliceMagenta
padmikads
05 Nov 2024, 11:44
( Updated at: 05 Nov 2024, 12:20 )
RE: play button freezes on my backtesting tab
AliceMagenta said:
I have the same problem. It was working okay with the previous version.
I have the same problem. Optimisation runs for about 50 rounds but then nothing. Once you stop it the play button is not working again even for backtesting. You have to restart Ctrader but the issue comes up again.
@padmikads
twoonetrade
05 Nov 2024, 12:23
( Updated at: 05 Nov 2024, 12:43 )
Re: play button freezes on my backtesting tab
I'm encountering the same problem with cTrader v5.0.40.33090. The start button is disabled after approximately 9-10 backtesting runs. It seems to be a recurring issue that requires a program restart to resolve. I hope the cTrader Dev Team addresses this bug soon.
@twoonetrade
andrew.cohen
05 Nov 2024, 17:40
( Updated at: 06 Nov 2024, 06:07 )
Swiftest Workaround
Having the same problem.
The quickest workaround I've found is to briefly disable and re enable my network connection to prompt cTrader to reconnect.
@andrew.cohen
wayne.harray
05 Nov 2024, 22:57
( Updated at: 06 Nov 2024, 06:07 )
So…who knows how to contact Spotware and get the problem resolved?
@wayne.harray
phill.beaney
06 Nov 2024, 16:04
RE: play button freezes on my backtesting tab
wayne.harray said:
So…who knows how to contact Spotware and get the problem resolved?
I logged a support call on their "Report Technical issue" page, but jugging by the lack of feedback on the forum their busy trying to fix things. Hopefully we'll get some feedback soon.
@phill.beaney
padmikads
06 Nov 2024, 22:51
( Updated at: 07 Nov 2024, 06:56 )
RE: RE: play button freezes on my backtesting tab
padmikads said:
AliceMagenta said:
I have the same problem. It was working okay with the previous version.
I have the same problem. Optimisation runs for about 50 rounds but then nothing. Once you stop it the play button is not working again even for backtesting. You have to restart Ctrader but the issue comes up again.
PanagiotisCharalampous @PanagiotisCharalampous is the cTrader team aware of this issue? I've already reported it through the cTrader desktop software but didn't get any response. Thank you.
@padmikads
andrew.cohen
07 Nov 2024, 04:36
RE: RE: play button freezes on my backtesting tab
phill.beaney said:
wayne.harray said:
So…who knows how to contact Spotware and get the problem resolved?
I logged a support call on their "Report Technical issue" page, but jugging by the lack of feedback on the forum their busy trying to fix things. Hopefully we'll get some feedback soon.
Pleased to say, so far, I've not seen the problem this morning. 👍
@andrew.cohen
andrew.cohen
07 Nov 2024, 04:36
RE: RE: play button freezes on my backtesting tab
phill.beaney said:
wayne.harray said:
So…who knows how to contact Spotware and get the problem resolved?
I logged a support call on their "Report Technical issue" page, but jugging by the lack of feedback on the forum their busy trying to fix things. Hopefully we'll get some feedback soon.
Pleased to say, so far, I've not seen the problem this morning. 👍
@andrew.cohen
PanagiotisCharalampous
07 Nov 2024, 07:07
Hi all,
This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.
Best regards,
Panagiotis
@PanagiotisCharalampous
... Deleted by UFO ...
padmikads
07 Nov 2024, 22:47
( Updated at: 08 Nov 2024, 06:14 )
RE: play button freezes on my backtesting tab
PanagiotisCharalampous said:
Hi all,
This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.
Best regards,
Panagiotis
Thank you. The issue seems to have been resolved.
@padmikads
phill.beaney
04 Nov 2024, 09:08
Play back button freezing
I have exactly the same problem, just started happening this morning. I can only run one back test and then play button freezes. Restarting ctrader allows you to run one back test then play button freezes but everything else on the screen still seems active.
@phill.beaney