can't choose account/symbol/perdiod when adding instance

nature.equity
03 Nov 2024, 09:56

I'm getting the same error message for cTrader v.5.0.40. (older versions used by my broker dosen't have this problem)

+ Backtesting tickdata is restricted to November 27, 2020

Any advice would be greatly appreciated.

PanagiotisCharalampous
04 Nov 2024, 07:17

Hi there,

There was maintenance taking place during the weekend, therefore disconnections are expected.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Nov 2024, 07:18

RE: can't choose account/symbol/perdiod when adding instance

nature.equity said: 

I'm getting the same error message for cTrader v.5.0.40. (older versions used by my broker dosen't have this problem)

+ Backtesting tickdata is restricted to November 27, 2020

 

Any advice would be greatly appreciated.

Hi there,

Historical data is provided by the broker. 

Best regards,

Panagiotis

Shares4us
04 Nov 2024, 13:55 ( Updated at: 04 Nov 2024, 14:03 )

RE: can't choose account/symbol/perdiod when adding instance

PanagiotisCharalampous said: 

Hi there,

There was maintenance taking place during the weekend, therefore disconnections are expected.

Best regards,

Panagiotis

At that time there was no mention of maintenence taking place. Furthermore, I could log-in to an account this morning but now, while trying to add a second instance the problem (as we speak) is back again!!!!!
Or is  maintenance  taking place again???