Symbol not found or has no quotes
Symbol not found or has no quotes
25 Jul 2023, 13:57
Hi. Since the last update, I have very often errors (as above) in backtesting. How to deal with it? They only appear when I set backtest without visual mode.
Replies
Spotware
31 Jul 2023, 06:09
Dear trader,
Unfortunately we were not able to reproduce your problem. If you can provide us with TeamViewer access to your pc, please contact us at community@ctrader.com and our team is happy to have look.
Best regards,
cTrader Team
@Spotware
matturczynski
20 Aug 2023, 20:46
RE: Symbol not found or has no quotes
Spotware said:
Dear trader,
Unfortunately we were not able to reproduce your problem. If you can provide us with TeamViewer access to your pc, please contact us at community@ctrader.com and our team is happy to have look.
Best regards,
cTrader Team
The problem is it's not often problem and I don't know how to reproduce it :(
@matturczynski
matturczynski
21 Aug 2023, 17:19
RE: Symbol not found or has no quotes
Spotware said:
Dear trader,
We were able to identify the problem and it will be solved in an upcoming update of cTrader. In the meanwhile, please try giving full access permissions to your cBot.
Best regards,
cTrader Team
Thank you very much!
@matturczynski
kenneyyfx
06 Jul 2024, 01:19
Spotware
Error | Failed to get symbol 'BTCUSD' quotes: Symbol BTCUSD has no quotes at 01/01/2020 00:00:00
This error has been the cause of my headache for the past couple of days.
I am using cTrader Desktop 5.0.25 and the error shows up at the start of backtesting with visual mode ticked (thats how i get to see the error) when visual mode is turned off the error does not show up.
This error (in both visual & non visual backtesting modes) causes my bot not to place valid trades
I am backtesting BTCUSD M5 from 01/01/2020 - 05/07/2024 using m1 bars from server (open prices)
See below
Please help, this is very urgent and a huge show stopper !!!
@kenneyyfx
PanagiotisCharalampous
06 Jul 2024, 05:48
RE: Symbol not found or has no quotes
kenneyyfx said:
Spotware
Error | Failed to get symbol 'BTCUSD' quotes: Symbol BTCUSD has no quotes at 01/01/2020 00:00:00
This error has been the cause of my headache for the past couple of days.
I am using cTrader Desktop 5.0.25 and the error shows up at the start of backtesting with visual mode ticked (thats how i get to see the error) when visual mode is turned off the error does not show up.
This error (in both visual & non visual backtesting modes) causes my bot not to place valid trades
I am backtesting BTCUSD M5 from 01/01/2020 - 05/07/2024 using m1 bars from server (open prices)
See below
Please help, this is very urgent and a huge show stopper !!!
Hi there,
Please create a separate thread and provide your code and broker so that we can reproduce.
Best regards,
Panagiotis
@PanagiotisCharalampous
matturczynski
28 Jul 2023, 07:37
Any answer?
@matturczynski