User data lost
User data lost
18 Feb 2023, 09:09
After update to 4.5.9 all the automation related user-added data including training results disappeared. User cBots/Indicators were not deleted, fortunately.
Where are user cbots/indicators and training data are normally stored?
Replies
lasermail
23 Feb 2023, 08:49
( Updated at: 21 Dec 2023, 09:23 )
I had a lot of saved parameters
At the automate tab
Now imagine all the rows like those at the pic. 1, they are
XAUUSD
XAGUSD
EURUSD
.... etc
with plenty of parameters saved like some presented at pic. 1 for the EURUSD row
disappeared completely after update.
@lasermail
PanagiotisChar
23 Feb 2023, 13:36
Hi there,
Understood. Probably they have been deleted during the installation process. If they are not there, then I don't think there is a way to recover them.
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lasermail
23 Feb 2023, 20:59
RE:
PanagiotisChar said:
Hi there,
Understood. Probably they have been deleted during the installation process. If they are not there, then I don't think there is a way to recover them.
Oh.. )
Happy, everything is clear for you. But sorry, Sir, the problem is it is not clear for me if is there any hope the issue will be fixed with the next update. The issue described is a bug for sure! I think it is normal not to afraid of updates for those using automate features heavily, isn't it? For example, in this thread it would be nice to have link to the bug reporting ticket, to have an idea how things are going on...
At least I expected to be ensured the task is to be scheduled.
Thanks.
@lasermail
PanagiotisChar
20 Feb 2023, 09:14
Hi,
Which specific user date are you referring too? And what do you mean when do you say "training results"?
Aieden Technologies
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