Email Custumer Support
Email Custumer Support
29 Jan 2023, 03:56
Hi,
Have everyone an email from ctrader customersupport.
I have 2 new account by icmarktets ctrader - i can not make an passwort reset. I never receiced an Passwortreset email from ctrader.
Replies
joerg.schlenker
01 Feb 2023, 05:39
( Updated at: 01 Feb 2023, 05:40 )
RE:
PanagiotisChar said:
Hi there,
Sometimes emails get blacklisted. Send an email to community@ctrader.com and they will check.
I send my clain to this adress but nowbody aswer.
I my first accouts with ctrader -my husband have no problem to logi with his account on my PC or on der Phone.
Only with my email evelynjapa23@gmail.com is everything wrong - but nobody will check this . i very say with with service.
@joerg.schlenker
Spotware
03 Feb 2023, 08:11
RE: RE:
joerg.schlenker said:
PanagiotisChar said:
Hi there,
Sometimes emails get blacklisted. Send an email to community@ctrader.com and they will check.
I send my clain to this adress but nowbody aswer.
I my first accouts with ctrader -my husband have no problem to logi with his account on my PC or on der Phone.
Only with my email evelynjapa23@gmail.com is everything wrong - but nobody will check this . i very say with with service.
Dear trader,
We have responded to your email. Your issue was resolved.
Best Regards,
cTrader Team
@Spotware
PanagiotisChar
30 Jan 2023, 11:53
Hi there,
Sometimes emails get blacklisted. Send an email to community@ctrader.com and they will check.
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@PanagiotisChar