cTrader 4.2 and higher unusable for running cBots on real accounts
cTrader 4.2 and higher unusable for running cBots on real accounts
28 Sep 2022, 17:55
Hi,
I have running a cBot without source on a server. cTrader version is 4.3.12.
The cBot is using Bollinger Bands.
When running for a while the Bollinger Bands are not updated any more, LastValue gives back an old value! Is this a known bug?
As well after some time, when switching between symbols I can see only a black empty area. Is this a known bug too?
The cBot was running fine for years prior version 4.2.
Best Regards
Thomas
Replies
thomas.abele
29 Sep 2022, 12:59
( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Hi Thomas,
We are not aware of any issues. To be able to address it we will need to source code and steps to reproduce.
Best Regards,
Panagiotis
Hi Panagiotis,
that sounds not good, of course I cannot share the cBot code as it is a working, money making cBot.
cTrader looks like this below if you switch the symbol.
Just copy any cbot to another pc and run it for a few days, then switch the symbol and it will look as below, no chance to get the chart, you have to restart cTrader.
@thomas.abele
PanagiotisCharalampous
29 Sep 2022, 14:18
Hi Thomas,
The screenshot you sent is not related to
When running for a while the Bollinger Bands are not updated any more, LastValue gives back an old value! Is this a known bug?
We are not able to assess if there is a problem and what it is, unless we have some source code that reproduces the issue.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
thomas.abele
29 Sep 2022, 14:30
( Updated at: 21 Dec 2023, 09:22 )
RE:
PanagiotisCharalampous said:
Hi Thomas,
The screenshot you sent is not related to
When running for a while the Bollinger Bands are not updated any more, LastValue gives back an old value! Is this a known bug?
We are not able to assess if there is a problem and what it is, unless we have some source code that reproduces the issue.
Best Regards,
Panagiotis
the screen shot is related to to the second issue
it can be easily reproduced, just copy any cbot to another pc and run it for a few days, then switch the symbol and it will look as below, no chance to get the chart, you have to restart cTrader. I know I don't have this issue on my development pc where I build the algo file. That happens if you copy only the algo file to another pc.
@thomas.abele
acrigney
29 Sep 2022, 14:31
RE:
Guys I get this kind of problem all the time, if I start one bot or select one bot instance when I try to switch to another one I get a frozen screen, this has been happing with all of the latest versions such as 4.2 and 4.3.x
PanagiotisCharalampous said:
Hi Thomas,
The screenshot you sent is not related to
When running for a while the Bollinger Bands are not updated any more, LastValue gives back an old value! Is this a known bug?
We are not able to assess if there is a problem and what it is, unless we have some source code that reproduces the issue.
Best Regards,
Panagiotis
@acrigney
PanagiotisCharalampous
29 Sep 2022, 14:31
Hi Thomas,
This is a known issue and we are looking into it.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous
PanagiotisCharalampous
29 Sep 2022, 10:16
Hi Thomas,
We are not aware of any issues. To be able to address it we will need to source code and steps to reproduce.
Best Regards,
Panagiotis
Join us on Telegram and Facebook
@PanagiotisCharalampous