cTrader 4.2 - Indicator instance process stopped responding and was terminated

PanagiotisCharalampous
06 Sep 2022, 16:14

Hi crou,

Can you share the indicator code?

Best Regards,

Panagiotis 

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crou
06 Sep 2022, 16:29 ( Updated at: 09 Sep 2022, 18:30 )

Hi Panagiotis,

not quite as that has been an indicator I made for someone as a job about two years ago and now he got back to me.

Generally the idea is very simple. The mentioned sound is to be played when the market criteria are being met.

The indicator is multitimeframe. I am attaching multiple instances on each of multiple charts.

When there is a few charts it is slow but not suspended. When adding more charts, they all became suspended.

It has never been like that before.

EDIT:

I think the point is that for the single instance of the indicator the sound is being played at the same time for all the time frames when the market criteria are being met. And there are multiple instances on a lot of charts. Maybe they should be ran one by one and not at the same time.

EDIT 2:

Now I am sure it is not about the threading. The 4.2 version seems to not to be able to handle a lot of data.

When I turned off the sounds and even displaying the moving averages lines, all the indicators still become suspended for a bigger setup.

PanagiotisCharalampous
07 Sep 2022, 08:19

Hi crou,

Unfortunately it is hard to access the problem without the actual indicator's code.

Best Regards,

Panagiotis 

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crou
09 Sep 2022, 16:43 ( Updated at: 09 Sep 2022, 18:35 )

Hi,

the problem looks like independent from the indicators code. It seems that the platform can not handle many instances of the same indicator at the same time.

After creating a setup with a template of multiple instances of new indicator on each chart, when refreshed they get all suspended.

The person that has been using the indicators got back to the 4.1 version and they are working normally back again like they have been for years.

No errors, no performance issues and they are multi time frame, using references, timers, etc.

Something must be done with that suspending functionality. It either should not be there or it should be an option or it should be limited to errors in the code (like crashes). The performance part just must work like before the 4.2 update.

crou
12 Sep 2022, 12:33

^

comidea.it
13 Sep 2022, 18:49 ( Updated at: 21 Dec 2023, 09:22 )

RE: Same Issue

Hi, I have same issue with different indicator, If open all cross Forex. 

crou said:

Hi,

the problem looks like independent from the indicators code. It seems that the platform can not handle many instances of the same indicator at the same time.

After creating a setup with a template of multiple instances of new indicator on each chart, when refreshed they get all suspended.

The person that has been using the indicators got back to the 4.1 version and they are working normally back again like they have been for years.

No errors, no performance issues and they are multi time frame, using references, timers, etc.

Something must be done with that suspending functionality. It either should not be there or it should be an option or it should be limited to errors in the code (like crashes). The performance part just must work like before the 4.2 update.