Tradewatch panel collapses

Created at 17 Dec 2021, 12:45
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PH

phill.beaney

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Joined 26.10.2019

Tradewatch panel collapses
17 Dec 2021, 12:45

Does anyone know what causes the tradewatch panel to collapse like this when you open ctrader.

@phill.beaney
Replies

PanagiotisCharalampous
17 Dec 2021, 12:55

Hi Phill,

Any chance you can send us a video with the steps you follow to get this result?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

phill.beaney
17 Dec 2021, 18:30

RE: Tradewatch Panel video

PanagiotisCharalampous said:

Hi Phill,

Any chance you can send us a video with the steps you follow to get this result?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Hi, Here's a quick video (no audio) of how the problem appears. I also still have the graphics problem that started happening after the ctrader update.

 

@phill.beaney

PanagiotisCharalampous
21 Dec 2021, 09:41

Hi Phill,

Thank you. Unfortunately we were not able to reproduce the issue. Can you please right click on the header, select Restore Defaults and let us know if this happens again?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

phill.beaney
21 Dec 2021, 10:09

RE:

PanagiotisCharalampous said:

Hi Phill,

Thank you. Unfortunately we were not able to reproduce the issue. Can you please right click on the header, select Restore Defaults and let us know if this happens again?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Many Thanks, will do.

Rehards

Phill

@phill.beaney
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