cbot trade panel not working with 11th Gen Intel Iris Xe Graphics?

Created at 05 Jul 2021, 03:04
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MMFX

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Joined 11.07.2017

cbot trade panel not working with 11th Gen Intel Iris Xe Graphics?
05 Jul 2021, 03:04

Hi traders,

I bought a new lap top (Dell Inspiron 14 7000 with Intel Iris Xe Graphics) and I am having trouble using cbots to place trades - I have a trade panel that will not highlight the buy/sell button once it has found a signal on the chart.

Has anyone had issues relating to this?

Mike

 

@MMFX
Replies

prlozc
09 Jul 2021, 00:55

Hello Mike,

 

11th Gen Intel Xe graphics has had some problems and you need to update to the lastest graphic software provided by intel in their official page.

If your computer comes with a second graphic cards like nvidia, then go to nvidia control panel and configure it so that when you open ctrader program it runs with nvidia graphics instead of intel xe graphics.

 

Thanks

@prlozc
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