Installation Problem

Created at 26 Aug 2014, 20:35
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CristianL

Joined 26.08.2014

Installation Problem
26 Aug 2014, 20:35


Hi,

Im working since january with cAlgo, and today I couldnt open it, because a weird error. I saved my files and then I tried to reinstall it, but I get this message in the middle of the installation process:

I dont know what is going on, because I can execute and reinstall cTrader.

PLATFORM VERSION INFO
	Windows 			: 6.1.7600.0 (Win32NT)
	Common Language Runtime 	: 4.0.30319.1
	System.Deployment.dll 		: 4.0.30319.1 (RTMRel.030319-0100)
	clr.dll 			: 4.0.30319.1 (RTMRel.030319-0100)
	dfdll.dll 			: 4.0.30319.1 (RTMRel.030319-0100)
	dfshim.dll 			: 4.0.31106.0 (Main.031106-0000)

SOURCES
	Deployment url			: http://fxpro.ctrader.com/cAlgo.application
						Server		: nginx
	Deployment Provider url		: http://fxpro.ctrader.com/cAlgo.application
	Application url			: http://dl.ctrader.com/fxpro/cAlgo%20AppFiles/1.23.22.34355/cAlgo.exe.manifest
						Server		: ECAcc (mad/42A7)

IDENTITIES
	Deployment Identity		: FxPro cAlgo, Version=1.23.22.34355, Culture=neutral, PublicKeyToken=2b1d787f64b7eb41, processorArchitecture=msil
	Application Identity		: FxPro cAlgo, Version=1.23.22.34355, Culture=neutral, PublicKeyToken=2b1d787f64b7eb41, processorArchitecture=msil, type=win32

APPLICATION SUMMARY
	* Installable application.
	* Trust url parameter is set.
ERROR SUMMARY
	Below is a summary of the errors, details of these errors are listed later in the log.
	* Activation of http://fxpro.ctrader.com/cAlgo.application resulted in exception. Following failure messages were detected:
		+ Downloading http://dl.ctrader.com/fxpro/cAlgo AppFiles/1.23.22.34355/Frontend.Controls.dll did not succeed.
		+ The underlying connection was closed: An unexpected error occurred on a receive.
		+ Unable to read data from the transport connection: Se ha forzado la interrupción de una conexión existente por el host remoto.
		+ Se ha forzado la interrupción de una conexión existente por el host remoto

COMPONENT STORE TRANSACTION FAILURE SUMMARY
	No transaction error was detected.

WARNINGS
	There were no warnings during this operation.

OPERATION PROGRESS STATUS
	* [26/08/2014 19:26:27] : Activation of http://fxpro.ctrader.com/cAlgo.application has started.
	* [26/08/2014 19:26:27] : Processing of deployment manifest has successfully completed.
	* [26/08/2014 19:26:27] : Installation of the application has started.
	* [26/08/2014 19:26:27] : Processing of application manifest has successfully completed.
	* [26/08/2014 19:26:32] : Found compatible runtime version 4.0.30319.
	* [26/08/2014 19:26:32] : Request of trust and detection of platform is complete.

ERROR DETAILS
	Following errors were detected during this operation.
	* [26/08/2014 19:26:36] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
		- Downloading http://dl.ctrader.com/fxpro/cAlgo AppFiles/1.23.22.34355/Frontend.Controls.dll did not succeed.
		- Source: System.Deployment
		- Stack trace:
			at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
			at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
			at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
			at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
			at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
			at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
			at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
			at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
		--- Inner Exception ---
		System.Net.WebException
		- The underlying connection was closed: An unexpected error occurred on a receive.
		- Source: System
		- Stack trace:
			at System.Net.HttpWebRequest.GetResponse()
			at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
		--- Inner Exception ---
		System.IO.IOException
		- Unable to read data from the transport connection: Se ha forzado la interrupción de una conexión existente por el host remoto.
		- Source: System
		- Stack trace:
			at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
			at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
			at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
		--- Inner Exception ---
		System.Net.Sockets.SocketException
		- Se ha forzado la interrupción de una conexión existente por el host remoto
		- Source: System
		- Stack trace:
			at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

COMPONENT STORE TRANSACTION DETAILS
	No transaction information is available.

 


@CristianL
Replies

AlexanderRC
26 Aug 2014, 21:20

Do you have some security (antivirus) software that intercepts SSL/TLS connections? Try to temporary disable it and try again.


@AlexanderRC

CristianL
26 Aug 2014, 21:33

Yes, I have avast antivirus.

I disactivated and now it works. The antivirus says that there is a file infected: "Frontend.Controls.dll", and if I try to execute cAlgo with the antivirus activated I get an error message. I dont know if this file is dangerous or no to my computer.


@CristianL

AlexanderRC
26 Aug 2014, 23:09

Your computer is likely to be infected with a malware which modified Frontend.Controls.dll. Try to check the digital signature on it in file properties. But even if it is OK, malware may have some circumvention for displaying correct signatures. I have checked all of the copies of Frontend.Controls.dll from my ClickOnce application cache folder via VirusTotal and there are no single detection, Avast included.


@AlexanderRC