cAlgo stopped refreshing

Created at 28 Apr 2014, 01:53
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stoko

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Joined 05.07.2013

cAlgo stopped refreshing
28 Apr 2014, 01:53

I have cAlgo robot running on 2 VPS windows azure clouds for about 10 months and all was fine until tonight!

cAlgo stopped refreshing the rates. See on the right of the positions how its all greyed out and the candles and nothing is refreshing.. It says it is connected but no ticks are triggered.

The onTick never executes and the bot can't work. When I run the bot it says it ran successfully but then not Tick is triggered because nothing changes on the chart and in the rates.

How do I fix it?

I have attached a screen shot of what it looks like. See the grey rates, usually when it works they are either red or green

@stoko
Replies

Spotware
28 Apr 2014, 10:53

Please press Ctrl+Alt+Shift+T. It will send us troubleshooting information.

@Spotware

stoko
28 Apr 2014, 20:59

RE:

Spotware said:

Please press Ctrl+Alt+Shift+T. It will send us troubleshooting information.

it looked like all demo accounts with icmarkets were stopped.. it probably was their issue.. now all is fine

thanks

@stoko
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