No parameters defined
No parameters defined
16 Nov 2020, 00:49
Good morning,
I write because it is the second time that this problem occurs to me but I do not understand why.
I have been using cBot for a long time, I use and try many different bots, and when I have this problem, I have it in all machines, but if I open cTrader on another computer, with the same cBot, it works.
I can enter and change the parameters from the drop-down menu for the currency pair, but not from the menu next to the chart.
I inferred that it happens when Windows 10 server restarts, but I don't understand the reason connected.
If need be I can downgrade Windows, but before doing all the work I wanted to try writing here.
I tried to install the latest version of the .NET Framework as recommended in another post in this forum and I restarted Windows 10 server, but the problem remains.
Greetings,
Mattia
Replies
Shares4us
16 Nov 2020, 12:07
RE: No Parameters mentioned before
mentioned before on
https://ctrader.com/forum/calgo-support/24869
Glad there are more with the same problem.
not glad the problem is there though.
@Shares4us
mattia.musiello
16 Nov 2020, 16:37
RE:
PanagiotisCharalampous said:
Hi Mattia,
Unfortunately it is not clear to us how to reporduce this behavior. Can you please outline the exact steps we need to follow to reproduce it?
Best Regards,
Panagiotis
Equipment:
VPS Windows Server 2016 (Updated)
cTrader 3.8 (Updated)
The problem occurs in connection with a server reboot and settles after a few days in connection with a system reboot, but only after a few days. I don't know why, yesterday I rebooted 3 times with no positive results.
I tried to read something on the internet, checking the server system logs, in the past I worked in the IT sector and I can verify some basic operations in a server environment.
The only error I have from Server Manager> Local Server> Events is "Error Microsoft-Windows-Security-SPP Application" but this is active and configured correctly.
For technical honesty I must say that this version of Windows server 2016 is not activated, because I am trying it.
I can downgrade.
But if it were for this I should always have the problem, not only occasionally.
I hope I have described the event situation as well as possible, in case, if you need more details I remain available to provide help for technical problems related to the cTrader platform.
I work very well with cTrader and I realize that it is not easy with software compatibilities.
Thanks Share4us for the notification.
Regards,
Mattia
@mattia.musiello
mattia.musiello
21 Nov 2020, 20:08
RE:
PanagiotisCharalampous said:
Hi Mattia,
Unfortunately it is not clear to us how to reporduce this behavior. Can you please outline the exact steps we need to follow to reproduce it?
Best Regards,
Panagiotis
I am writing this only to notify what I have done about the problem, in case other users need it.
I reinstalled the operating system in the VPS server and I used Windows Server 2012 R2, of which I have the license and is registered, now cTrade works regularly.
I don't know and don't have the knowledge to figure out if the problem was the operating system or other things.
I don't know if this action is decisive for the solution of this problem, I repeat saying that even before it worked, but sometimes it gave this problem.
If I have other developments of this problem I update the post.
Thanks for your help.
Regards,
Mattia
@mattia.musiello
PanagiotisCharalampous
16 Nov 2020, 11:15
Hi Mattia,
Unfortunately it is not clear to us how to reporduce this behavior. Can you please outline the exact steps we need to follow to reproduce it?
Best Regards,
Panagiotis
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