cAlgo won't start

Created at 27 Feb 2014, 13:46
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
panupat's avatar

panupat

Follow

Joined 19.07.2013

cAlgo won't start
27 Feb 2014, 13:46

Hi.

I format my Windows a few days ago. Right away after installing cAlgo, it failed to start.

 

Exception #38308035 in FxPRo cAlgo 1.17.34252

 

It doesn't tell me anything else other than that the error has been submitted to cAlgo team.

How do I fix this please? I try uninstall and reinstall, no good.

@panupat
Replies

Spotware
27 Feb 2014, 14:08

We are aware of this problem.

It will be fixed in cAlgo 1.18, which supposed to be released next week.

In order to start cAlgo 1.17 you need to move everything from Documents\cAlgo\Sources folder to some temporary folder, run cAlgo and move everything back. You need to do it only for first run of cAlgo.

@Spotware
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
The services provided by Spotware Systems Ltd. are not available to citizens or residents of the USA. Neither is the information on our websites directed toward soliciting citizens or residents of the USA.