cTrader-Automate-Indicators templates change by itself destroying all my charts.

Created at 10 Apr 2020, 03:53
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uvwxyz

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Joined 06.02.2017

cTrader-Automate-Indicators templates change by itself destroying all my charts.
10 Apr 2020, 03:53

Hi,

It has happened to me many times on CTrader Automate Indicators platform, when, as soon as i move my mouse, an apparently random template is selected and opened. This destroys all my open charts and creates the charts of the templates cTrader just opened. I have good antivirus software running and it reports no threats. Please help. Thanking for any help.

 

@uvwxyz
Replies

PanagiotisCharalampous
10 Apr 2020, 07:39

Hi uvwxyz,

Can you please provide us with exact steps to reproduce this behavior? If you could record a short video demonstrating this, it would be very helpful.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

uvwxyz
10 Apr 2020, 09:07

RE:

PanagiotisCharalampous said:

Hi uvwxyz,

Can you please provide us with exact steps to reproduce this behavior? If you could record a short video demonstrating this, it would be very helpful.

Best Regards,

Panagiotis 

Join us on Telegram

Thanks Panagiotis  for the early response, as usual. It happens ones or twice a month  and is impossible to predict so may not be easy to record. Next time it happens i will write down behaviour just before it. I wondered if anyone else ever had such behaviour while coding indicators.

Thanking you again. Keep safe.

@uvwxyz
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