No AUDJPY data

Created at 27 Jan 2014, 08:20
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RK

rkokerti

Joined 28.06.2012

No AUDJPY data
27 Jan 2014, 08:20


Dear Developer!

I have no AUDJPY data in Live system.

 

Please help to solve it.

Thanks in advance!


@rkokerti
Replies

Spotware
27 Jan 2014, 10:15

Please try to refresh the chart and let us know if the problem persists.


@Spotware

rkokerti
27 Jan 2014, 11:07

RE:

Spotware said:

Please try to refresh the chart and let us know if the problem persists.

Refresh not helps.


@rkokerti

Spotware
27 Jan 2014, 12:24

Please send us troubleshooting information by pressing CTR+SHIFT+ALT+T on your application. 


@Spotware

rkokerti
27 Jan 2014, 14:45

RE:

Spotware said:

Please send us troubleshooting information by pressing CTR+SHIFT+ALT+T on your application. 

I sent the information


@rkokerti

Spotware
28 Jan 2014, 09:25

Thank you for sending us the information. We will investigate this.


@Spotware