ICMarkets Ctrader missing top window Bar

Created at 02 Feb 2018, 23:03
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emeeder1

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Joined 04.02.2016

ICMarkets Ctrader missing top window Bar
02 Feb 2018, 23:03

Anyone else missing the top bar in Ctrader. I am with ICMarkets, they arent able to help.

Its the top bar that has the minimize, maximize and close buttons in the top right corner.

I have uninstalled and redownloaded from ICMarket website, but i get the same result.

The Ctrader from Spotware site is fine. Calgo is also working fine. Only Ctrader.

Do i need an update maybe?

@emeeder1
Replies

... Deleted by UFO ...

PanagiotisCharalampous
05 Feb 2018, 11:15

Hi emeeder1,

Thanks for posting in our forum. Could you please send us a screenshot of this behavior?

Best Regards,

Panagiotis

@PanagiotisCharalampous

emeeder1
05 Feb 2018, 15:22 ( Updated at: 21 Dec 2023, 09:20 )

@emeeder1

emeeder1
05 Feb 2018, 15:23

RE:

Just realized i posted in Calgo forum. Should have posted it in Ctrader.

Notice no top bar. All other programs as well as Calgo are normal with the regular Windows top bar.

 

@emeeder1

PanagiotisCharalampous
05 Feb 2018, 15:31 ( Updated at: 21 Dec 2023, 09:20 )

Hi emeeder1,

Can you please right click on your taskbar preview window, select "Restore" and let me know if it resolves the problem? You can see a relevant screenshot below

Best Regards,

Panagiotis

@PanagiotisCharalampous

emeeder1
05 Feb 2018, 15:57

Thanks for quick reply. I just tried that suggestion but it doesnt change anything. I try minimize and move and then restore but never get a top bar. When i hover over where the top bar should be there is no sign of it. All i can do is go to the edges of window and change size of window, but i cant grab the window by the top bar and relocate it.

 

@emeeder1

PanagiotisCharalampous
05 Feb 2018, 16:15

Hi emeeder1,

Thanks, can you please send an email feedback@spotware.com so that our support team can perform a more detailed investigation?

Best Regards,

Panagiotis

@PanagiotisCharalampous

rsoudani
19 Mar 2021, 08:44 ( Updated at: 19 Mar 2021, 08:45 )

RE:

Hello,
I have exactly the same problem, cTrader version: 4.0.7.48327, Windows 10. Can you help me?

@rsoudani
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