Can't link account to cTID.

Created at 21 Jun 2016, 03:17
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
ME

med.khayar

Follow

Joined 10.06.2016

Can't link account to cTID.
21 Jun 2016, 03:17

i've created an cTID in sandbox-id.ctrader.com

but can't link any trading account to it.

while login to ctrader or cmirror the plateform does not accept my login and password.

@med.khayar
Replies

Spotware
23 Jun 2016, 15:35

Dear Trader,

You should connect to Sandbox cTrader Web and create a demo trading account. Once you are log in with your sandbox cTID on sandbox cTrader Web they will be linked.

You can't login with a sandbox account to a demo or live platform.

We kindly you to go through the Playground section and the Spotware Connect API documentation again.

 

@Spotware

ycomp
27 Mar 2017, 09:07

how does one connect to the sandbox? I get errors when clicking the link 403 Forbidden

@ycomp

Spotware
27 Mar 2017, 09:26

Hi ycomp,

If you want to use the sandbox environment, you will need to use the account credentials provided here https://connect.spotware.com/docs/available-resources/test-environment

Else you can use a demo account on the live environment,

@Spotware

mindbreaker
27 Mar 2017, 19:56

RE:

ycomp said:

how does one connect to the sandbox? I get errors when clicking the link 403 Forbidden

Don't use sandbox :) delete all sandbox- from urls and test on your demo account from fxpro for example (works cool sandbox is poor and does not works).

 

1) Create CTID

2) Open new demo account cTrader

3) login to cTrader with CTID (then your accont connect to your CTID)

4) Create connect application and get playground data

5) use this urls don't use sandbox:

  • https://api.spotware.com
  • https://connect.spotware.com

6) And test on your demo account

@mindbreaker
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.