ERROR - Error in order execution:errorCode: "CHANNEL_IS_BLOCKED

Created at 15 May 2024, 14:10
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
HE

hectoryescas

Joined 09.04.2024

ERROR - Error in order execution:errorCode: "CHANNEL_IS_BLOCKED
15 May 2024, 14:10


Hello,

I can´t trade on my live account, the API responds with this messages:

ERROR - Error in order execution:errorCode: "CHANNEL_IS_BLOCKED

Operations through current channel is blocked by your Broker

Previously, we have been testing on DEMO accounts with no problems.  We have also configured redirect URI and we recived confirmation of the Authentication.

We have FXPro as broker.

Can someone help us solve this issue?

Thanks ini advance for any support.

Hugo


@hectoryescas
Replies

PanagiotisCharalampous
16 May 2024, 05:46

Hi there,

The message you receive is clear. Your broker is blocking trading. Talk to your broker about this.

Best regards,

Panagiotis


@PanagiotisCharalampous