auth client - server error

PanagiotisCharalampous
12 Sep 2022, 09:56

Dear trader,

Do you still experice this problem?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

masterattack
12 Sep 2022, 13:46 ( Updated at: 21 Dec 2023, 09:22 )

RE:

Yes =[

PanagiotisCharalampous said:

Dear trader,

Do you still experice this problem?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

masterattack
12 Sep 2022, 13:53

RE: RE:

I had a regular app. I deleted my old traders accounts, created new ones and at this moment I can no longer generate the token.

PanagiotisCharalampous
12 Sep 2022, 14:48

Hi there,

Can you send me the link?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

masterattack
12 Sep 2022, 15:04

RE:

PanagiotisCharalampous said:

Hi there,

Can you send me the link?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

https://openapi.ctrader.com/apps/auth?client_id=4482_qtcOo6AM3gkbBqzeb1910vIDhkjh0Wx4fpEncD4nT5UKTOdz6T&redirect_uri=https://openapi.ctrader.com/apps/4482/playground&scope=trading

https://openapi.ctrader.com/apps/auth?client_id=4482_qtcOo6AM3gkbBqzeb1910vIDhkjh0Wx4fpEncD4nT5UKTOdz6T&redirect_uri=http://api.algodeveloper.com/redirects/&scope=trading

PanagiotisCharalampous
12 Sep 2022, 15:10

Hi, 

Both links worked fine for me

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

masterattack
12 Sep 2022, 15:12 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi, 

Both links worked fine for me

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

so it's an error with my login, because after I login to ctrader, it gives this error. I've tested it in several browsers and another notebook.

PanagiotisCharalampous
12 Sep 2022, 15:15

Hi, 

Can you record a video with the exact steps you are following?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

masterattack
12 Sep 2022, 15:46

RE:

https://filedropper.com/d/s/w3o81ZOQzsmfXY01HRR1HeHONSqDqO

PS: if i log in with a secondary account i get access to the token but my LIVE accounts on icmarkets ctrader don't show up, only the demo account.

PanagiotisCharalampous said:

Hi, 

Can you record a video with the exact steps you are following?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

PanagiotisCharalampous
12 Sep 2022, 16:02

Hi, 

Can you try removing # from your username?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

masterattack
12 Sep 2022, 16:05

My goodness. that was it. problem solved

mohammadhosein.ichi
06 Nov 2022, 17:25

502 Bad Gateway

Hello, when I click on the add new app option in the applications section
And I fill all the required sections carefully and at the end I hit the save option and I get a server error
I have tried several different internet sites and several different browsers, but the problem has not been solved

Spotware
07 Nov 2022, 11:38 ( Updated at: 21 Dec 2023, 09:23 )

RE: 502 Bad Gateway

mohammadhosein.ichi said:

Hello, when I click on the add new app option in the applications section
And I fill all the required sections carefully and at the end I hit the save option and I get a server error
I have tried several different internet sites and several different browsers, but the problem has not been solved

 

Dear trader,

Do you still experience this issue?

Best regards,

cTrader Team

mohammadhosein.ichi
07 Nov 2022, 21:00 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: 502 Bad Gateway

Spotware said:

mohammadhosein.ichi said:

Hello, when I click on the add new app option in the applications section
And I fill all the required sections carefully and at the end I hit the save option and I get a server error
I have tried several different internet sites and several different browsers, but the problem has not been solved

 

Dear trader,

Do you still experience this issue?

Best regards,

cTrader Team

Hello, I hope you are well
The problem was for ( _ ) in username and logo size
And it was done
Thankful