live account not working with Mida openAPI

Hi

I using Mida API test ctrader

but it just working with demo account

live account not working and show error:

Unknown cTrader Open API error

{

  payloadType: 'PROTO_OA_ORDER_ERROR_EVENT',

  ctidTraderAccountId: '18545xxx',

  errorCode: 'CHANNEL_IS_BLOCKED',

  orderId: null,

  positionId: null,

  description: 'Operations through current channel is blocked by your Broker',

  clientMsgId: 'f3dc2814-acf3-47bc-980c-0024a7648fdd'

}

Consult the cTrader Open API documentation to find a complete explanation

Pls check help me.

Thanks